View as a web page: http://www.empath.md/news/20061109.htm  |  November 2007
EMPATH

Dear Friends and Colleagues,

Ten years ago, EMPATH focused on fixing ED operations. Today, we create change throughout the hospital enterprise.

With our newsletter, we want to show you what Hospital Operations Transformation means, how we help our clients achieve top-levels of operational performance, and how your hospital can position itself as a top-performing facility.

We welcome your comments and inquiries.

Best regards,



Michael B. Hill, MD, FACEP
President & CEO
EMPATH Consulting

(888) 436.7284 ext.106




Healthcare can and should succeed in multiple areas - patient care, quality, efficiency, satisfaction. All are tightly interwoven - success in one area naturally spills over to others.

With our proven process change methodology and proprietary IT systems, we work with hospitals to create Hospital Operations Transformation. We help develop a top-performing hospital, with Best-in-Class performance across all patient care processes:

  • Faster throughput times in the ED and inpatient settings
  • Top percentage of on-time starts in the OR
  • Optimized bed capacity and patient flow – reduced boarding and in-house diversions
  • Ambulance diversion eliminated
  • Efficient, effective delivery of patient care
  • Satisfied patients and motivated employees
  • Increased market share, revenue and competitive edge
Combining methodology, technology and our proven knowledge base, we can predictably achieve Best-in-Class performance for your hospital – guaranteed.


Without adding staff, resources or physical plant, we can help increase your revenue and set your institution apart from your competitors. EMPATH achieves its results by creating stellar operational performance, and by literally driving patient volume to your hospital. How would you like to achieve these kind of results?

  • 20% increase in ED and OR volume
  • 2,000 additional annual inpatient admissions
  • Increased revenue per FTE
  • Increased staff productivity - lower staff costs per hour of work
With broad-based improvement in patient care processes, you will see reduced crowding and diversions, increased bed availability and enhanced revenues, with a return on your investment often before we complete an engagement.

For more information please visit www.empath.md.


EMPATH Inc. 1430 Regatta Blvd. Richmond, CA 94804 (888) 4EMPATH (510) 215.6220
web: www.empath.md email: info@empath.md
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