


Dear Friends and Colleagues,
Ten years ago, EMPATH focused on fixing ED operations. Today, we create change throughout the hospital enterprise.With our newsletter, we want to show you what Hospital Operations Transformation means, how we help our clients achieve top-levels of operational performance, and how your hospital can position itself as a top-performing facility.
We welcome your comments and inquiries.
Best regards,
Michael B. Hill, MD, FACEP
President & CEO
EMPATH Consulting
(888) 436.7284 ext.106
Healthcare can and should succeed in multiple areas - patient care, quality, efficiency, satisfaction. All are tightly interwoven - success in one area naturally spills over to others.
With our proven process change methodology and proprietary IT systems, we work with hospitals to create Hospital Operations Transformation. We help develop a top-performing hospital, with Best-in-Class performance across all patient care processes:
Combining methodology, technology and our proven knowledge base, we can predictably achieve Best-in-Class performance for your hospital – guaranteed.
With our proven process change methodology and proprietary IT systems, we work with hospitals to create Hospital Operations Transformation. We help develop a top-performing hospital, with Best-in-Class performance across all patient care processes:
- Faster throughput times in the ED and inpatient settings
- Top percentage of on-time starts in the OR
- Optimized bed capacity and patient flow – reduced boarding and in-house diversions
- Ambulance diversion eliminated
- Efficient, effective delivery of patient care
- Satisfied patients and motivated employees
- Increased market share, revenue and competitive edge

