
"The only way to get ahead and stay ahead of
competitors is by executing in a totally different
way - that is, through operational innovation."
Dr. Michael Hammer
Hammer and Company
Hammer and Company

Learn From the Leaders in
Hospital Operations Change
Dear Friends and Colleagues,
The severity adjusted average length of stay in hospitals serves as an effective benchmark of hospital operational efficiency. A higher LOS can greatly impact hospital resources and decrease functional capacity, while a lower LOS can translate to cost savings and clinical benefits.EMPATH has made great strides in the area of LOS improvement, seeing results as dramatic as an average of 5.6 average length of stay days reduced to 4.8 days with improved operational performance.
Our experienced professionals will work with your inpatient staff to help eliminate delays and miscues that keep patients in the hospital longer than necessary. Our technology systems support both the introduction of new changes as well as ensure sustainability once we leave. Bed capacity issues will be largely mitigated, staff and physician loyalty will increase and patient satisfaction will soar.
In this issue you will learn about key stepping stones on the road to true efficiency and reduced length of stay.
Best regards,
Michael B. Hill, MD, FACEP
President & CEO
EMPATH Consulting
888.436.7284 ext. 106
Because when length-of-stay is reduced, you achieve:
Discharge Process Transformation
We have a solution for:
- Increased Functional Bed Capacity
- Cost of Service Reductions
- Improved Patient - MD Satisfaction
- Alignment of Vision Consistently Executed
- Discharge Process Meeting MD Needs, every time
- Care Coordinator/Physician Advisor Alignment
- Real-Time Transparency of Discharge Across the Organization
- Granular Physician Management Reporting System
- Ambulance Diversion
- ED Customer Dissatisfaction
- Dissatisfied Physicians
- Long Inpatient Length of Stay
- Not Enough Specialized Beds
- Staffing Resource Mismatches
- Late OR On-Time Starts and Delayed Room Turnovers


