Dear Friends and Colleagues,
Physician satisfaction and loyalty. Would you say these are keystones to a thriving hospital?
Press Ganey cites that "reduced autonomy and increased time demands leave physicians feeling detached and uninvolved" resulting in "decreased loyalty, physician defections, slow downs in admissions and revenue and ultimately damage to the hospital's reputation."
As a physician, I have experienced these short falls. I have made it my personal mission to create a hospital environment that stands head and shoulders above its competitors and which fosters satisfied and loyal physicians.
How do you do this? Through innovative patient care processes and supporting technology. In fact, one of our client hospitals has reported physician satisfaction score improvements of 40 percent. This is "Big Change" — especially considering that the reverberating result was dramatically increased revenue.
Please take the time to learn more about how to create physician loyalty, impact the hospital environment, and learn how EMPATH has become known for creating physician loyalty and satisfaction.
Michael B. Hill, MD, FACEP
President & CEO
EMPATH Consulting
888.436.7284 ext. 5902
the smart start redesigning
their processes."
Hammer and Company
By outperforming your competitors. By providing service above and beyond what's currently available in your marketplace. By being so efficient that they won't want to practice anywhere else.
Physicians want to know that they can round efficiently and on-time, and that their patients are ready for discharge. Surgeons want to start on-time, turn the room, and end on-time (or earlier). They all want reliable, predictable, efficient service.
One of our clients says it well: "(In the OR)...a scheduled start time now means that the patient is ready to start....this is a definite difference. ...We know that the number of cases starting by 0730 has increased dramatically. And, my days in surgery finish more quickly now." Dean M., Surgeon
Read more to find out how we can help you keep your physicians asking for more.
Transformative IT is IT designed to support people and process rather than to replace people.
- It is IT designed to make everyone in the process more effective.
- It is IT designed to focus people on where they can add the most value.
- It is IT designed to give people information they need, when and where they need it.
Check out our technology that supports end-to-end process accountability, helps to drastically reduce cycle times, and smoothes patient flow.
We've got Technology that:
1160 Brickyard Cove Road, Ste. 110 Point Richmond, CA 94801 (510) 215-6220web: www.empath.md
email: info@empath.md