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ED Patient Volume vs. Diversion Hours


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  No Ambulance Diversion, No Boarding

Ambulance diversion and patient boarding deplete your hospital's revenue and damage its reputation in the community. Our goal is to eliminate both these complex problems, and it can be done!

We fix the ED by seeing beyond the ED, addressing issues such as transfers, OR scheduling, intake and discharge processes. Our integration of operations across departments ensures that patients will consistently experience reliable, timely care.





"I used to sit in my office in administration and get the diversion report and say, 'We need to fix these diversions!' It's not until you get into a project like this that you understand the full complexity of every aspect of what goes on. I think the staff knew that. But they needed to have the tools, they needed to have a roadmap, they needed to know that it was possible, and they needed to know that someone clearly recognized that it was complex."


Michael W., President & COO