Perioperative Departments | Preop Preparation

Call-center model using defined process and scripts that facilitate patient screening and preparation
Interview and screen low-risk patients by phone
Spend effective time with each patient and achieve greater patient satisfaction
Pre-defined test ordering and automated results review
Consistent, electronic access to documentation of interviews and anesthesia evaluations
Automatic notification to physician office of required tests, permits, and patient preparation tools
Preop financial counseling and registration


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	Emergency Services Inpatient Services Perioperative Services Alignment of Surgeon Performance with Operations On-Time Starts Room Turnover Access & Utilization Preop Preparation PACU Throughput Staff Resource Management What We Know Works Cancellation Results		Preop Preparation Successful preparation for each day in the OR requires comprehensive foresight and planning. Our tools and processes enable perioperative departments to collaborate with physicians to predictably optimize schedules, ensuring consistent preparation for each case. We have identified these basic steps that minimize delays and cancellations. Call-center model using defined process and scripts that facilitate patient screening and preparation Interview and screen low-risk patients by phone Spend effective time with each patient and achieve greater patient satisfaction Pre-defined test ordering and automated results review Consistent, electronic access to documentation of interviews and anesthesia evaluations Automatic notification to physician office of required tests, permits, and patient preparation tools Preop financial counseling and registration "Using the ORSB (OR Status Board), I can make sure the patients and doctors are arriving on time, our turnovers are being done, and the processes are flowing through the day like they should, so that we can get patients in and get them taken care of when we need to." Kelli M., Assistant Nurse Manager